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Quality Commitment

Visualise is committed to providing high quality services.

Visualise will ensure that all staff have received training relating to the particular needs of and provision for any individual  service user. Furthermore, Visualise undertakes to provide on-going development and training for staff in an attempt to ensure the highest possible standards of provision and care for service users.

In line with the regulation and inspection of the services Visualise provide, our approach to Quality Assurance will be guided by relevant National Care Standards and the Quality Themes and Statements as set out by the Care Inspectorate.

You can view previous inspection reports going back as far as 2005 by clicking on links below.

Day Support Services:                             August 2005 , June 2006 , Sept 2007 , Sept 2008 , August 2009 , June 2010 , April 2013

Housing Support / Care at Home:            August 2009 , June 2010 , January 2013 , December 2013

If you or a family member have used Visualise services or you have experience of the organisation in other ways, we would be interested to hear your views about the services we offer.  Please follow the link to our Questionnaire if you would like to provide feedback in this way.

Thank You  

Quality Themes:

  1. Quality of care & support
  2. Quality of environment or information
  3. Quality of staffing
  4. Quality of management & leadership

In line with our statement of Basis & Values, our aim is to adopt a personalised approach to all aspects of the provision and operation of our services including our approach to quality assurance. We will clearly identify opportunities for service users and carers to become involved in the development and evaluation of services and will outline how this will happen in practice in our associated Participation Strategy.

Downloads

Audited accounts

Most recent audited accounts.

Download now

 Participation Strategy

Listening to your views/influencing your outcomes

Download now

 Questionnaire

How are we doing?

Download now

Inspection Report

View our SCWIS inspection reports.

View reports

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